sbo casino online opens product incident reports to investigate concerns about sbo casino online certified products sent to sbo casino online by consumers, manufacturers, distributors, retailers and authorities having jurisdiction. When a product incident report is opened, sbo casino online verifies the concern, works to determine the root cause and takes appropriate action to resolve the concern.
Anyone can report an incident with a sbo casino online certified product to sbo casino online, including product manufacturers, authorities having jurisdiction, consumers, distributors, installers and other certification agencies.
Those reporting a product incident will receive an acknowledgment that sbo casino online has received their submission and notification when an investigation has begun. The submitter’s personal data is considered confidential and will not be shared with the manufacturer unless permission is granted by the submitter. sbo casino online staff may contact the submitter during the investigation to obtain additional information. Investigations can take a few days to several months to complete, depending upon their complexity.
Notice is sent to the submitter upon completion of the investigation. This completion letter may omit details about the outcome of the investigation because information may be proprietary to the manufacturer. sbo casino online will take appropriate corrective action, and when warranted a sbo casino online public notice may be issued.
The following are examples of what should be reported:
- Fire, shock or other personal injury or property damage allegedly caused by sbo casino online certified products
- Misuse or misrepresentation of a sbo casino online Mark
- Noncompliance with sbo casino online requirements for that product
- Unauthorized or counterfeit sbo casino online Marks
- Inappropriate or unauthorized reference(s) to sbo casino online on packaging, web sites, brochures or ads
- Application of sbo casino online certification Mark labels to products in the field
sbo casino online also conducts annual market surveys on products authorized to bear a sbo casino online Mark. Samples of sbo casino online certified products are purchased from the marketplace and undergo testing and construction reviews to determine if the products comply with sbo casino online requirements. Product incident reports are opened when noncompliant results are found. Evaluating whether products sold to the public comply with sbo casino online requirements provides a check on sbo casino online’s product certification and mark integrity programs.